Legal
Privacy Policy
The short version
- Naira is an AI companion, not a human. To talk with you and remember you, she needs some of what you share.
- We never sell your data, never show you ads, and never use your conversations to train third-party AI models.
- Your messages are sent to trusted AI model providers only to generate Naira's replies.
- You can delete your account and Naira's memories of you at any time from inside the app.
1. Who we are
Naira AI is made by Lexcore Enterprises Private Limited, India ("Lexcore", "we", "us"). We are the data fiduciary / data controller for the personal data described here. Questions or requests: support@lexcoreenterprises.com.
2. What we collect
| Data | What it is | Why we need it |
|---|---|---|
| Account details | Name, email address, password (stored only as a secure hash), or your Google account ID and profile name if you sign in with Google. | To create your account, sign you in, and recover your password. |
| Your messages | Text you send Naira, and any image or file you choose to attach. | To generate Naira's replies. Your chat history is stored on your device. |
| Naira's memory of you | Short notes Naira saves from your conversations, such as names of people in your life, important events and preferences. | So Naira can remember you and continue conversations naturally. |
| Mood signals | Emotions Naira detects in your messages (e.g. happy, stressed) and your bond stage. | To respond with care and adjust her tone. Never used for ads. |
| Journal | Journal entries you write and Naira's reflections on them. | To show your journal history and monthly patterns. |
| Date of birth | The date of birth you enter when you start using Naira. | To confirm you are 18 or older. Not used for anything else. |
| Profile you choose to give | Custom instructions such as preferred name, profession and language. | To personalise replies. |
| App activity | Credits, Sparks, streaks, plan, and when you last chatted. | To run credits and plans, and to send occasional check-in notifications. |
| Notification token | A Firebase Cloud Messaging device token. | To deliver notifications you have allowed. |
| Payments | Order ID, payment ID, plan and amount. Card, UPI and bank details are handled by Razorpay and never reach our servers. | To activate your plan and keep legally required financial records. |
| Content reports | A reply you report, the message before it, the reason and any details you add. | To review harmful or incorrect AI output and improve safety filters. |
| Technical & security data | IP address, device and app version, request timestamps. | Security, abuse prevention, rate limiting and fixing errors. |
Voice input uses your phone's built-in speech recognition. If you use voice replies, the text of Naira's reply is sent to a text-to-speech provider to create audio.
3. How your messages are processed
Naira's replies are generated by large language models run by third-party AI providers. When you send a message, we send it, together with relevant context (recent messages, Naira's memory notes and your preferences), to one of these providers over an encrypted connection:
- Google (Gemini API): chat replies, voice replies
- Groq, Inc.: chat replies, voice replies
These providers process the data to return a reply and act as our service providers under their API terms. We do not permit them to use your conversations to train their models for their own purposes, as far as their API terms allow.
4. Other service providers
- Google Firebase: sign-in with Google and push notifications.
- Razorpay: payment processing.
- Our web hosting provider: stores our servers and database.
We share data only with these providers, only as needed to run Naira, or if required by law. We do not sell or rent personal data, and we do not use it for advertising.
5. How long we keep it
- Account data, memory notes, mood signals, journal and app activity: kept until you delete your account.
- Chat history on your device: stays until you delete the chat, clear the app's data or uninstall.
- Payment records: kept for as long as Indian tax and accounting law requires, even after account deletion.
- Content reports and security logs: kept for a limited period for safety review and abuse prevention.
6. Deleting your account
In the app, go to Me → Delete Account. You can also ask from the web at cortinainfinity.com/delete-account.php, or email us.
When you delete your account, we permanently delete your conversations, Naira's memory of you, mood signals, journal, life events, Sparks, credits, plan and notification tokens. We sign you out on all devices and anonymise your login record so it can no longer be used. Payment records, content reports and security logs are kept as described above.
7. Your rights
Under India's Digital Personal Data Protection Act, 2023 and, where it applies, the GDPR, you can ask us to access, correct or erase your personal data, withdraw consent, or nominate someone to act for you. Email support@lexcoreenterprises.com with the subject "Privacy request". We reply within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India or your local data protection authority.
8. Adults only (18+)
Naira AI is only for people aged 18 and over. Under India's Digital Personal Data Protection Act, 2023, anyone under 18 is a child, and Naira's features — such as remembering what you share and adapting to your mood — are meant for adults. We ask for your date of birth once when you start using Naira. It is used only to check your age. If you are under 18, you cannot use Naira and your account is locked. If you believe someone under 18 is using Naira, email us and we will close the account.
9. Safety and limits
Naira is an AI. She can make mistakes and is not a doctor, lawyer, therapist or financial adviser. If Naira detects that you may be in crisis, she will point you to real help, such as Tele-MANAS (14416) or emergency services (112) in India. Your conversations are never shared with anyone for this purpose.
10. Security
Data travels over HTTPS. Passwords are stored only as secure hashes, and access to our database is restricted. No system is perfectly secure. If a breach affects you, we will notify you and the authorities as the law requires.
11. International transfers
Our AI and cloud providers may process data outside India, including in the United States. We use them only under contractual terms that protect your data.
12. Changes
If we make a material change to this policy, we will update the date above and let you know in the app.